AI Customer Service Agents
Answer every customer in seconds, in Arabic and English, day and night.
Customers wait hours for replies to simple questions, and your team spends the day answering the same ten things.
AI agents that handle routine customer questions on WhatsApp, web chat, email and phone. They track orders, book appointments and update records, and hand complex cases to your team with the full conversation attached.
What it does
- Answers FAQs from your own policies, price lists and help articles
- Tracks orders, bookings and account status from your systems
- Books, reschedules and cancels appointments
- Understands Saudi dialect, Modern Standard Arabic, English and mixed messages
- Hands over to a person with full context when needed
Works with
- WhatsApp Business API
- Website chat
- Phone (voice)
What you can measure
- First-response time
- Questions resolved without staff
- Cost per conversation
- Customer satisfaction
How we deliver it
Usually two steps: a short audit to confirm the value, then the build.
- Step 1: 2–3 weeks
AI Architecture Audit
We confirm this solution is worth building for you, estimate the savings, and check your data and systems.
About this service - Step 2: 4–8 weeks
AI Integration
Add AI to the systems your team already uses, such as your CRM, ERP, helpdesk or WhatsApp, without replacing them or disrupting daily work.
About this service
After launch, Ongoing AI Optimization keeps it accurate and cost-effective.
Popular with
- Retail and e-commerce
- Healthcare and clinics
- Real estate
- Telecom and utilities
Common questions
We recommend being open about it. Customers mostly care about getting a fast, correct answer, and a clear route to a person when they need one.
It says so and hands the conversation to your team with the full history, so the customer never has to repeat themselves.
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AI Knowledge Assistants
A private, ChatGPT-style assistant that answers from your company’s own documents, with sources.
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See if this fits your business
Book a free 30-minute call. We’ll look at your operations and tell you honestly where AI would pay off, and where it wouldn’t.
What happens next
- 1
Tell us what you want to fix
Send the short form. It takes about two minutes.
- 2
Talk it through for 30 minutes
We reply within one business day to set a time, then tell you honestly whether AI can help.
- 3
Get a clear next step
If it’s a fit, you get a written scope, timeline and expected return. No obligation.